📦 Shipping Policy

Delivery Partner: All orders are delivered through our in-house service EasyExpress.

Delivery Timeline:

Local Orders (nearby areas): Delivered within 1–3 business days.

Other Locations (within India): Delivered within 5–7 business days.

Remote Areas: Delivery may take up to 7–10 business days depending on accessibility.

Shipping Charges:

✅ Free Shipping on all orders above ₹499.

⚡ A standard delivery charge of ₹40–50 applies to orders below ₹499.

For bulk orders or special packaging requirements, additional charges may apply.

Order Updates: Customers will receive regular updates via WhatsApp, SMS, and Email regarding order confirmation and delivery status.

Delays: Delivery may be delayed in rare cases due to:

Unfavorable weather conditions

Strikes, public holidays, or government restrictions

Logistic or traffic-related issues

🔄 Return & Replacement Policy

Return Window: Customers may request a return within 3–5 days of receiving the order.

Eligible for Return/Replacement:

Damaged or defective products

Incorrect product delivered

Expired or non-functional products

Not Eligible for Return:

Used or partially used items

Hygiene-related products (e.g., towels, personal care items, undergarments, etc.)

Returns requested without a valid reason (change of preference)

Refunds & Replacements:

Customers may choose:

💰 Full Refund (processed within 5–7 business days to the original payment method), OR

📦 Replacement Product (subject to stock availability).

Return Shipping:

If the issue is due to EasyMart’s fault (wrong/defective item), return pickup will be arranged free of cost.

If the return is due to change of mind, return shipping charges may be deducted.

📹 Important Condition for Returns


To claim a return or replacement, customers must record a complete unboxing video at the time of opening the parcel.


The video should clearly show the parcel condition, seal, and product inside.

⚠️ Without a valid unboxing video, EasyMart will not be held responsible for any missing, damaged, or defective items.

⚠️ Note

EasyMart reserves the right to make the final decision in all return and refund cases.

Policies are subject to change or update without prior notice.

Refunds will only be processed after the product passes our quality check.✅